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Privacy Policy

Last updated: January 11, 2026

1. Introduction

PureProduct.io ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered background removal service.

2. Information We Collect

We collect information that you provide directly to us:

  • Account Information: Email address, name, and password when you create an account
  • Payment Information: Payment details processed securely through Stripe (we do not store credit card information)
  • Images: Product images you upload for background removal processing
  • Usage Data: Information about how you use the Service, including processing history and preferences
  • Technical Data: IP address, browser type, device information, and cookies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our background removal service
  • Process your images using our AI technology
  • Process payments and manage subscriptions
  • Send you service updates, security alerts, and support messages
  • Respond to your comments, questions, and support requests
  • Analyze usage patterns to improve our service
  • Detect, prevent, and address technical issues and fraud

4. Image Data Handling

Your images are important to us. Here's how we handle them:

  • Images are processed using our AI models and stored securely in the cloud
  • You retain all rights to your uploaded images
  • We do not use your images to train our AI models without explicit permission
  • Processed images are available for download for the lifetime of your account
  • You can delete your images at any time from your account
  • Images from deleted accounts are permanently removed within 30 days

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., Stripe for payments, Cloudinary for image storage, Supabase for authentication)
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you give us explicit permission to share your information

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and authorization systems
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your personal information
  • Withdraw Consent: Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us at privacy@pureproduct.io

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and keep you logged in
  • Remember your preferences
  • Analyze usage patterns and improve our service
  • Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Service.

9. Data Retention

We retain your information for as long as necessary to:

  • Provide the Service to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: